Privacy Policy
Effective Date: 07-11-2024
1. Introduction
Welcome to Delibunny! We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and protect information obtained through our website and app, Delibunny.com (“Platform”). By using our services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
- Personal Information: We may collect personal details such as your name, contact information (email, phone number), address, and payment information to process orders and provide our services.
- Non-Personal Information: This includes browsing data, device information, and usage patterns, helping us improve and personalize your experience on the Platform.
- Location Data: To offer delivery services, we may collect location data if granted permission.
3. How We Use Your Information
Your information is used primarily to:
- Process orders and facilitate deliveries
- Enhance and personalize user experience
- Send you updates, promotional offers, or other communications related to our services
- Analyze Platform usage to improve functionality
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise share your personal information with third parties except:
- With service providers essential for payment processing, order delivery, and customer support
- To comply with legal obligations or protect our rights, users, and services
- In the event of business restructuring, such as a merger or acquisition
5. Security of Your Information
We use commercially reasonable practices to protect your data, including secure storage, encrypted connections, and access control measures. However, please note that no internet transmission or storage solution is entirely secure, so we cannot guarantee absolute security.
6. Retention of Information
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, or as required by law.
7. Your Rights
As per Indian law, you have rights regarding your personal data:
- Access: You may request access to your personal data.
- Correction: You may request corrections if your data is incomplete or inaccurate.
- Withdrawal of Consent: You may withdraw consent to data processing (if applicable) by contacting us, although this may impact service availability.
8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in legal requirements or our services. Updates will be posted on this page, and we encourage you to review it periodically.
10. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact us at support@delibunny.com.