Terms and Conditions

Last Updated: 07-11-2024

Welcome to Delibunny! By accessing and using Delibunny.com (“Platform”), you agree to these Terms and Conditions. If you do not agree, please refrain from using the Platform.

1. General Terms

Delibunny provides an online platform for customers to purchase grocery and household products with delivery services. These terms apply to all users and visitors.

2. User Accounts

Account Creation: Users must be at least 18 years old to create an account. You agree to provide accurate and complete information and update it as necessary.
Account Security: You are responsible for maintaining the security of your account credentials. Delibunny is not liable for any unauthorized access resulting from your failure to safeguard credentials.
Account Suspension/Termination: We reserve the right to suspend or terminate accounts for violations of these Terms, fraudulent activities, or other improper use of the Platform.

3. Orders and Payments

Order Placement: Orders placed on the Platform are subject to availability and acceptance. Once confirmed, we will do our best to fulfill your order promptly.
Pricing: All prices are listed in INR and may be subject to change without notice. We strive to ensure accuracy but reserve the right to correct any pricing errors.
Payment: Payment must be made at the time of placing the order. We accept various payment methods as indicated on the Platform. In cases of payment failure or issues, please contact our support team.
Order Cancellation: We reserve the right to cancel orders due to unforeseen circumstances, unavailability of items, or errors.

4. Delivery and Returns

Delivery: We strive for timely deliveries but do not guarantee specific delivery times. Delays may occur due to factors outside our control.
Returns: Returns and refunds are subject to our return policy. Please refer to the Platform for specific details or contact support for assistance.
Ownership and Risk: Ownership and risk of the goods pass to you upon delivery. Inspect items at delivery to ensure they meet your expectations.

5. Product Information

We strive to ensure that product information on the Platform is accurate. However, product packaging and materials may contain additional or different information. Always read labels carefully before use. Delibunny is not liable for any inaccuracies or misstatements regarding product descriptions.

6. User Conduct

You agree not to engage in any unlawful or prohibited activities, including but not limited to:

Misusing the Platform or its content
Engaging in fraudulent transactions or unauthorized account access
Violating intellectual property rights or Delibunny policies

7. Intellectual Property Rights

All content on the Platform, including logos, text, images, and graphics, is the property of Delibunny or our licensors. Unauthorized use of any content on the Platform is strictly prohibited.

8. Limitation of Liability

Delibunny is not liable for any indirect, incidental, or consequential damages arising from the use of the Platform, including but not limited to:

Delays, errors, or inaccuracies in delivery or product descriptions
Losses due to unauthorized access or use of your account
Personal or property damage related to the use of products purchased on the Platform

9. Indemnification

You agree to indemnify and hold Delibunny harmless from any claims, losses, liabilities, expenses, or damages arising from your use of the Platform or violation of these Terms.

10. Privacy

Your use of the Platform is subject to our Privacy Policy. By using our services, you consent to our data practices outlined in the Privacy Policy.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by Indian laws. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of [City, Maharashtra].

12. Changes to Terms and Conditions

Delibunny reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the Platform constitutes acceptance of any changes.

13. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at support@delibunny.com